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1. Introduction

Madison Gardens Apt. Corp. ("Madison Gardens," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you opt in to our SMS, email, and voice alert services.

2. Information We Collect

When you enroll in our alert service, we collect:

• Name: Your full name
• Apartment Number: Your unit number within Madison Gardens
• Phone Number: Your mobile phone number for SMS and voice alerts
• Email Address: Your email address for email alerts
• Consent Records: Documentation of your opt-in consent

3. How We Use Your Information

We use your personal information solely for the following purposes:

• Sending building-related SMS text messages, emails, and voice alerts
• Providing maintenance notifications and service updates
• Communicating safety notices and emergency information
• Delivering time-sensitive building announcements
• Maintaining records of your consent and opt-out preferences
• Responding to your inquiries related to the alert service

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service Providers: With third-party SMS and email service providers who help us deliver alerts (these providers are contractually obligated to protect your information)
• Legal Requirements: When required by law, regulation, or legal process
• Emergency Situations: With emergency responders when necessary to protect health and safety

We will never share your contact information with third parties for their marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your contact information and consent records for as long as you remain opted in to our alert service, plus a reasonable period thereafter to maintain compliance records. Physical consent forms are retained for at least four years.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Opt-Out: You may opt out of receiving alerts at any time by replying STOP to any text message or emailing board@madisongardens408.com
• Access: You may request access to the personal information we have about you
• Correction: You may request correction of inaccurate information
• Deletion: You may request deletion of your information (subject to record retention requirements)

8. Children's Privacy

Our alert service is intended for residents who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18.

9. Third-Party Services

Our alert service may be provided through third-party SMS and email platforms. These providers have their own privacy policies governing their use of your information. We recommend reviewing their policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated "Last Updated" date. Material changes will be communicated to enrolled residents.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

Madison Gardens Apt. Corp.
408 West 34th Street
New York, NY 10001
Email: board@madisongardens408.com

12. Consent

By providing your contact information and opting in to our alert service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.